some good patience needed through the process
When I started with the pre-purchase sales process, I found there was quite a bit of repetition involved. Some steps felt redundant, especially in the onboarding flow where the same details appeared multiple times. This was frustrating since it added unnecessary waiting and slowed my progress to using the calling tools and dialer. However, on the plus side, the explanations behind each feature were thorough and the software itself worked fine once I got through the initial delays. The telephonic support was reasonably responsive, though sometimes waiting on calls was a bit tedious. Invoicing and payment setups were mostly straightforward, which helped offset some of the sluggishness. Ultimately, I feel the process balanced out but could definitely be smoother with less repetition and delays. I would mention this to a friend by saying there’s a bit of good information and functionality to be had, but you need patience to endure some repetitive steps and waiting in the beginning. The actual software works well but the lead-up to full use could be improved.