Some good parts, but didn’t match what I wanted
I had certain expectations from the WFHI sales and pre-purchase phase based on their marketing. The software demo was okay, but the onboarding details felt much less thorough than I anticipated. They promised a streamlined sign-up and quick setup, but I found the initial forms confusing and the payment process less transparent than expected. On the plus side, the telephonic support answered my questions reasonably well. Still, the whole process didn’t fully match the clarity I was hoping for, leading to some disappointment about whether the software and services would suit my workflow. The automatic updates method was fine, but the lack of personalized guidance early on was a downside. I’m not entirely satisfied, although I can see potential if some aspects improve.