some good and bad, confusing labels though
The software’s support system had its ups and downs for me. On one hand, the telephonic support was reasonably responsive and friendly, which made it easier to get some help quickly. On the other hand, the labels in the interface felt inconsistent and sometimes unclear, which made navigation unnecessarily difficult. It wasn’t always obvious what some buttons actually did, and the wording in the training materials often felt overly complicated or vague. This lack of clarity made me hesitate to explore certain features fully, even if they might have been useful. I did appreciate the basic database functions, they worked fine and fit my workflow to an extent. However, the dialer was sometimes glitchy and this added to the frustration. Overall, I found the experience a bit patchy. While the support was decent enough, the confusing labels and unclear communication meant it wasn’t as smooth as it could be, and left me somewhat skeptical about using everything thoroughly in future.