Some features were okay, but day-to-day use revealed issues
Thinking about the sales process and pre-purchase experience, it seemed fine at first, with clear sign-up and invoicing steps. Yet, as days passed, I noticed glitches that made me question its reliability. For example, the database feature sometimes lagged when updating contacts, which was frustrating during calls. I appreciated the telephonic support’s quick responses, which offered some reassurance. The automatic updates seemed to introduce changes without clear explanation, so I wasn’t always sure if something was an error or a new feature. The dialer itself worked decently, but its integration with training modules felt patchy. Overall, while the initial experience gave me hope, the subsequent daily use brought inconsistencies and more issues than I expected. Still, I have to admit the invoicing process was straightforward, so that was a small positive in an otherwise uneven package.