Some effort was needed to see if it matched my expectations
I had some doubts about whether the software would deliver what I was promised during the sales call. At one stage, when I tried signing up, the process was a bit confusing because the invoicing details weren’t as transparent as I had expected. However, once I navigated through that part, things didn't seem too bad. The trial period access gave me a better sense of how the calling tools worked, but I felt the description before purchase was a little vague on what was included. Overall, it took some effort from my side to really check if everything aligned with my initial expectations.