Some decent features but daily hassles dampen the experience
I wasn’t thrilled by the daily behavior of their sales and pre-purchase interactions. Initially, I found the sign-up process and invoicing fairly routine and okay. However, over the course of the week, software updates seemed to interrupt the dialing tool frequently, which forced me to restart my workflow more often than I expected. The database feature did function but felt slower than promised during peak hours, which added some frustration. Telephonic support was courteous but sometimes slow to respond during busy periods, so waiting times could become an issue. On the plus side, once I got used to the interface, managing my payment options was manageable and clearly laid out. Still, I expected smoother day-to-day use, especially after paying for training modules that I hoped would prepare me better. The priority assistance promised was less accessible than I’d imagined, making me hesitate before recommending this. So while there’s value in some features, the glitches and delays that emerged regularly definitely overshadowed the positives in my experience.