Some clear steps, but will need help again
The training program walked me through the basics and gave an okay overview of the software features. Onboarding itself was fairly decent, with clear steps outlined for each stage. On the downside, the pace felt too fast, so I struggled to keep up with all the details on the calling tools and the dialer settings. The database feature seemed promising, but I couldn't really grasp how to use it properly just from the initial training. I expect I will have to reach out to support again next time to clarify several steps for actual workflow setup. Payment and invoice processes went fine, no major issues there. The automatic updates didn't interrupt my access, which was good. Telephone support was available but didn’t always solve my questions quickly. Overall, the training was somewhat helpful but not nearly self-sufficient, so I anticipate needing further assistance in the future before I’m fully confident with the platform.