some bits were clear, some details missing
So, when I was checking out the sales and pre-purchase info, I found that some things were explained pretty well, like how the training and onboarding works. It gave a decent idea of what I’d be signing up for, and the software capabilities were made somewhat clear. However, a few parts felt lacking, especially around the invoicing and payment process. I wasn’t sure if the billing cycles were flexible or fixed, and the support availability wasn’t totally clear which made me hesitate a bit. Also, the databases and calling tools details weren’t as thorough as I expected, leaving me wondering how much customization was possible. Honestly, a clearer summary or a quick walkthrough before signing up would have helped. So the experience was a bit mixed; I liked some info but felt like important stuff was missing, which made me decide cautiously whether to go ahead or not.