Some aspects clear, but billing frustrations likely to recur
The billing and payment process did have some clear points, such as receiving invoices on time and the system updating automatically. However, the overall experience was quite frustrating for me. I found that signs of errors in payment processing were not straightforward to decipher, which added some undue stress. While support was eventually helpful over the phone, I doubt I would want to go through the process again soon. The invoicing interface felt less intuitive than I had hoped, and it occasionally required multiple attempts to confirm payments. This unsettled experience makes me think that future help would again be necessary, which is not ideal since I hoped for a smoother, more reliable setup. It felt like good elements were overshadowed by small but persistent difficulties. Hence, I remain cautious about continuing without more accessible solutions for billing clarity or more proactive assistance.