Solid support but one hiccup in start
The training handled things going wrong pretty well during my initial setup, which I really appreciated. When the dialer didn’t connect properly at first, I reached out to telephonic support and found them quite helpful, even if the wait time was a bit long. The training materials anticipated some common issues which made troubleshooting easier, though I wish the onboarding had better highlighted those problem-solving tips earlier. Updates were mostly seamless after that initial glitch, and the database tools integrated nicely into daily tasks. My only reservation is that the invoicing process was not immediately clear, requiring some extra attention at sign-up. Overall, a dependable package with minor room for improvement.