Solid for those who don't mind occasionally explaining things
If you tend to hit problems or mistakes in software, WFHI’s support is solid enough, but be ready to explain things more than once sometimes. I’ve had to call up a few times when the dialer behaved oddly or database sync didn’t go as planned, and honestly, it feels like a routine now to go through the same details again with whoever’s on the phone. The staff are patient and knowledgeable, which is great, but it does take a certain patience on your part too. If you’re the kind who wants quick fixes without repeating yourself, this might not be ideal. However, if you don’t mind spending a bit of time on the phone to clarify and work through issues, WFHI support will handle your problems competently. For someone who knows software can trip up sometimes and doesn’t expect perfection, it works well enough.