3 out of 53 of 5Verified purchaseTraining and onboarding
Solid for some, tricky if tech not your thing
The onboarding experience was smooth enough until I hit a snag with the dialer setup. When things went wrong, the training didn't quite cover troubleshooting well, so I had to figure out some parts myself. For someone comfortable with software, this wouldn't be too tough, but I can see it being frustrating if you're less tech-savvy. The support team was reachable but took some time to respond, which added to the delay. Overall, the training suits users who can adapt on the fly but might not work well if you need thorough hand-holding throughout every issue.