Software worked mostly as expected but some glitches came up
Reflecting back, I found the software generally performed well with a few hiccups in access and functionality. The dialer tool mostly worked fine, letting me manage calls effectively, but occasionally I faced delays in logging in which disrupted my workflow slightly. I had hoped the automatic updates would be seamless but there were times they caused minor slowdowns until fully installed. Support offered telephonic assistance which was responsive even if not always able to resolve immediately. I expected a more streamlined onboarding and technical help initially, but over time I was able to work around the issues. The database feature integrated decently with my remote tasks though some parts felt less intuitive than I anticipated. Overall, the experience balanced out with positives and negatives, making it neither fully smooth nor completely frustrating.