Software was okay but finding things wasn’t always easy
From accessing the platform to navigating the various sections, the software offered a generally workable experience, though it was not without its flaws. Initially, I had difficulty locating some features in the dashboard, such as database access and the dialer tool menus, which took me longer than expected to figure out. The search options could use improvement to make key tools more discoverable. On the plus side, the automatic updates ensured the system remained current without me having to do too much. The onboarding and training were helpful enough to get me started, but I wished some parts were more clearly highlighted to prevent confusion. Payment and invoicing procedures went smoothly and were clear once I found them. Telephonic support was reachable when I called, offering some guidance, though the wait times varied. I would say the sign-up process is simple but could benefit from a more intuitive user interface to speed up access to essential functions. Overall, it worked for what I needed, but the ease of finding the right options stood out as a definite area for improvement.