Software totally mismatched with my working hours
I have tried using the software across different shifts which match my actual working hours, but it just does not fit. The access times and calling tools seem tailored for more conventional timing and do not align with my irregular schedule. Database updates often happen at fixed intervals which clash with when I am free to use the system effectively. Despite multiple attempts to adjust settings and seeking support, the software remains incompatible with the hours I work in. It’s frustrating to keep repeating this issue every time I try to work. I had hoped the training and onboarding would somehow prepare me to handle these mismatches, but that was not the case. Invoicing and sign-up were fine, but the core software cannot be flexibly used across my hours, which is a major problem. I just do not see this working in my situation.