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WFHI review

Software toh finally chal gaya, par bahut wait karni padi

2 out of 52 of 5Verified purchaseSupport and communication

Software toh finally chal gaya, par bahut wait karni padi

Main sab bata chuki hoon support ko ki mujhe software kaise setup karna hai, par phir bhi process bahut lamba chal gaya. Training se shuru kiya tha, par basic explanation ke baad jab mujhe dialer aur database ke use mein problems ayi toh response mein delay hua. Support ke liye bar bar call karni padi, aur kisi din toh sirf ek chhoti problem clear karwane mein dino lag gaye. Automatic updates toh hui, par wo bhi kabhi kabhi mere kaam mein disruption karti thi. Payment aur invoicing process mein koi khaas dikkat nahi thi, woh tezi se ho gaya, lekin uske alawa pura system ko samajhne aur chalane mein main kafi thak gayi thi. Abhi bhi main soch rahi hoon ki agle baar bhi shayad mujhe support ke contact karna padega. Jo bas ek achhi baat thi, wo tha ki invoicing aur sign-up process simple and clear tha. Par overall experience exhaustive tha jo mujhe repeat nahi karna hai jaldi.

Usha JoglekarGoa, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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