software thodi samajh ayi, par support thoda slow tha
Main software toh use kar raha tha, aur kuch features samajh bhi aaye the, jaise ki dialer aur database integration. Par mujhe laga support team thoda responsive nahi tha meri queries pe, mujhe baar baar explain karna padta tha apni problem ko. Kabhi kabhi toh lagta tha ki call drop ho jayegi ya wait karna padega, jo frustrating tha. Training sessions main average the, basic cheezein sikhayi gayi, lekin advance topics pe clarity kam thi. Automatic updates aate rahe bina downtime ke, jo theek tha. Billing point pe process mostly clear tha, par thoda slow tha invoice ka issue resolve karna. Overall, software ka use samajh aana thoda waqt laga aur customer care expected jitna helpful nahi tha keh saka, isliye main dus-star de paunga nahi; teen de raha hoon kyunki kaam bhi ho gaya kuch had tak, par thoda aur improvement hona chahiye.