Software support ne surprise kiya, par nahi positive
Pehle jo support systems maine use kiye the, unke mukable me yeh software ka telephonic support kaafi disappointing tha. Mujhe laga tha ki kisi bhi problem pe jaldi solution milega, par kai baar calls lagane ke bawajood response delayed tha. Onboarding ke doraan training meh clarity nahi thi, especially jab dialer aur database features ko samajhne ki baat aayi. Automatic updates se kabhi kabhi software hang karta tha. Sign-up aur payment phases thik-lag rahe the, par jab problem aayi toh support ka wait aur repeat follow-up mein waqt zaya hua. Mujhe aisa laga ki expectations ke mukable yeh experience kintu kaafi alag aur frustrating tha. Yeh software mere liye itna helpful nahi raha jitna maine socha tha, aur support ki kami ne toh aur bhi mushkil kar diya mere liye apne remote workflow ko smoothly chalana.