3 out of 53 of 5Verified purchaseSupport and communication
Software support ka din bhar ka experience thik tha
Day to day mera experience software ke support se mixed raha. Kabhi-kabhi system smoothly chalata tha, especially dialer aur database functions bina kisi interruption ke. Lekin jab kabhi technical issues aaye, toh support tak pahunchna asaan nahi tha, aur response time kai baar lamba ho gaya. Telephonic support team generally polite thi, par unka solution kabhi kabhi mujhe satisfy nahi karta tha. Automatic updates bhi kaafi regularly aate hain, jo improve toh karte hain software ko, par kabhi kabhi updates ne naye challenges bhi laaye. Training sessions ka content acha tha, lekin main chahungi ki wo zyada interactive ho. Overall, experience thoda mixed tha, kuch achha aur kuch kam.