software setup was okay but ongoing access needs more work
I found the software setup alright for a one-off thing. Initially, the sign-up and invoicing part went smoothly, and I could figure out the database and dialer features without too much hassle. But after that, ongoing access was a bit of a headache. The updates come through automatically which is fine, but sometimes new changes mess with how I was used to managing the workflow. Also, telephonic support was okay when I reached out, but it's not always easy to get help right away. It sometimes feels like the one-time setup is simpler than keeping things running smoothly day after day. In the long run, managing ongoing use needs more clarity and maybe better interface design because I keep circling back to the same problems. So while it’s usable and okay for starting, it isn’t perfect for daily consistent operation yet. Hopefully they improve this part soon because the initial experience was mostly okay.