Software setup: mixed feelings

I started using the software and honestly, I had to figure out most things on my own, especially the database part which wasn’t too intuitive. The dialer sometimes worked fine but other times it just wouldn’t connect as expected, which was annoying. I kept switching between the training videos and the tool hoping for smooth setup but had to stop and try things myself quite a bit. The automatic updates didn’t change much for me though, so that was something I really expected to help but it didn’t. Overall, I guess the software worked sometimes and didn’t at others. So straightforward verdict: it’s okay, but needs work.