Software samajhne ki umeed thi, par confuse kar diya
Main soch raha tha ki software easy access dega lekin sign-up ke baad sab instructions itne clearly explain nahi kiye gaye. Training kaafi complicated lag raha tha jab tak ki main khud try karke samajhne ki koshish nahi ki. Database feature ko bhi samajhna mushkil tha because koi proper labels nahi diye the, mujhe lagta hai basic cheezein thodi jyada simplify honi chahiye thi. Calling tools me dialer bhi expect kiya tha ki automatic updates se better integrate hoga, par updates ki wajah se mujhe baar baar setting manually change karni padi. Telephonic support ki expectation yeh thi ki jaldi problem solve karenge, par response thoda slow aur generic raha, jisse frustration hua. Overall mujhe laga ki software aur training dono hi zyada detailed nahi the, clear explanation ki kami thi. Signing up aur payment process tak thoda process smooth tha, par overall experience disappointment tha.