1 out of 51 of 5Verified customerSoftware and access
Software samajhna mushkil, thoda accha aur support hona chahiye
Main jitna software ka istemal karna chahti thi, usme mujhe zyada guide nahi mila. Kaafi cheezein mujhe khud se samajhni padi, jisme dialer setup aur database integration sab se tricky the. Kabhi kabhi automatic updates aaye toh mujhe pata hi nahi chala unhone kya badla kiya hai ya kyon changes aaye. Signup aur payment system thoda confusing tha, invoice milne me bhi delay hua hai. Support helpline se baat karne pe kuch madad mili, par wo bhi bas basic questions tak limited thi. Overall, software use karne ki koshish mein mujhe zyada time khud research karna pada aur jyada explanation nahi mili jo mera kaam asaan kar deti. Thoda user guidance aur clear instructions zyada hone chahiye.