1 out of 51 of 5Verified customerSoftware and access
Software samajh nahi aaya, phir se help chahiye hoga
Main software samajh nahi paaya jab se use karna start kiya, technical terms mujhe confuse kar rahe the. Onboarding flow mein bhi clarity thi toh, lekin jab auto updates aaye toh mujhe pata nahi chala unka effect kya tha. Support team ko call kiya tha par woh bhi thoda slow response de rahe the. Mujhe lagta hai agle time bhi mujhe assist chahiye hoga jab main firse try karunga taaki main behtar samajh sakun kaise workflow manage karna hai. Invoicing aur payment process mein bhi delay hua, jo ki thoda frustrating tha. Pura system itna straightforward nahi tha mere liye, toh main taleef chahta hoon ki agli baar zyada madad milega.