Software's clunky access was my biggest frustration
By the end of my trial, I felt completely frustrated because I couldn’t gain reliable access to several core features of the software. Despite following all the onboarding instructions carefully, the dialer malfunctioned repeatedly during my testing period, and the database feature did not integrate well with my existing systems. I hoped the telephonic support could assist me, but calls were often dropped or returned late, and solutions were vague. The automatic updates seemed to introduce new bugs instead of fixing problems. On top of that, the invoice and payment steps, although straightforward, did nothing to improve my overall experience. I kept feeling less and less confident that this software would fit my needs. In comparison to other platforms I have tried, this one seemed unstable and inaccessible, which was the main disappointment. Ultimately, I ended up not using it further because of these persistent issues in basic access and support.