Software performance was inconsistent day to day
I expected the calling tools and dialer to work reliably after the initial setup, but unfortunately, that wasn’t the case. Some days the dialer connected smoothly, but other days it lagged or failed to connect calls, which really impacted my workflow. The database feature often took too long to update, and automatic updates sometimes seemed to interfere rather than improve things. I kept reaching out to telephonic support for solutions, but responses were not consistent, and sometimes the issues remained unresolved after multiple calls. Even the invoicing was confusing, with delays in receiving clear invoices after payment. The sign-up and onboarding were fine initially, but over time, day-to-day use revealed these practical difficulties that made the software unreliable for my needs. I hoped the experience would be better long term, but the inconsistent performance was frustrating enough that I couldn’t recommend it for daily use.