Software overall fine par phir bhi madad chahiye thi har baar
Software jo WFHI ne provide kiya tha, wo basic kaam kar raha tha lekin mein frustration se parhna pada jab bhi kuch major setup karne ki koshish karta tha. Rozana use ke dauran dialer achha chal raha tha, par jaise hi database me kuch naya add karne gaya, phir ek baar technical help lene ki zarurat padi. Har baar automatic updates ke baad mujhe support team ko call karna padta tha because kuch na kuch settings reset ho jati thi ya dialer properly sync nahi hota tha. Ye baar-baar madad lena mujhe thoda tiring lagta tha kyunki main soch raha tha ki ye software mujhe kaam smooth karne ke liye mila hai, na ki har roz troubleshooting ke liye. Payment aur invoicing thik tha, par software ka intended use meri daily working routine ko totally suit nahi karta. Mujhe lagta hai agar basic features stable hote toh mujhe itni baar support pe call nahi lagani padti aur main apna kaam araam se karta. Training session jo mila wo bhi kaafi basic tha, jisse mujhe jyada benefit nahi mila. To sum up, software ne mera kaam thoda toh help kiya par practically mujhe har baar madad leni padti thi, jo frustrating hai.