Software ne kaafi expectations poori ki, par thodi clarity kam thi
Maine purchase karne se pehle socha tha ki jitne hours software ke liye chahiye woh mere schedule se acche se match karenge aur training bhi bahut detailed hogi. Jo sales aur onboarding process tha, usmein to sab kuch smooth tha, software ke features bhi kaafi impressive lage. Lekin jab actual use kiya, toh thoda confusion hua ki dialer aur database feature mujhe waise support nahi kar pa rahe jitna expect kiya tha. Training sessions achhe the, par kabhi kabhi mujhe lagta tha ki wo thoda adhura tha, jaise ki kuch specific workflow steps clearly demonstrate nahi kiye gaye. Payment aur invoicing process sahi tha, support team samajhdar lagi, lekin automatic updates kabhi kabhi unexpected changes leke aaye jisse thoda adjustment karna pada. Overall, software kaafi useful hai par thoda aur clarity honi chahiye thi ki exact working hours mein kitna flexibility milega, ye point zyada highlight hona chahiye tha.