Software less intuitive than I imagined
Before trying out the software, I expected it to fit right into my existing workflow without much hassle. While some parts like the dialer and database feature integrated reasonably well, other areas disappointed me. For example, I was surprised to find that the training modules felt less interactive than I thought they would be. I anticipated a more hands-on approach, but it was mostly video and text content that didn't completely match my style of learning. Additionally, the automatic updates did not always go smoothly and at times interrupted my ongoing tasks more than I expected. On the plus side, the sign-up process was straightforward, and the invoicing seemed transparent without hidden fees, which matched what I had hoped for. Customer support was available but didn’t stand out in promptness or detail. Overall, the software didn’t fully align with my expectations, and it had some surprises both positive and negative. It did perform the main functions though, so I can see it being useful for those with a different approach to remote workflow management.