software lag and access delays were frustrating
The software access was just plain disappointing. Every time I logged in, it took what felt like forever to load even the basic dashboard. Onboarding repeated the same steps multiple times which wasted a lot of my time. I kept waiting during every update since the automatic updates often required restarts and re-logging in. These delays felt unnecessary and broke my flow several times during the week. The dialer, instead of being seamless, sometimes just froze or dropped calls without clear errors. Frustratingly, seeking support didn’t speed things up much as calls on support lines often left me on hold for long periods. The process felt like a loop of waiting and repeating tasks, instead of moving forward or resolving anything quickly. Really hope they fix these access and loading issues because otherwise the software just isn’t usable the way it should be.