Software ko samajhna aur use karna dono zyada mehnat wala tha
Mujhe WFHI ka software use karne mein kafi mehnat karni padi kyunki kaafi features mujhe khud se samajhne pade. Jab main onboarding process se guzar rahi thi, training steps ne kuch madad ki, par bohot cheezein clear nahi thi jise samajhne ke liye mujhe baar baar try karna pada. Dialer tools aur database ke functions itne intuitive nahi lage, aur automatic updates ke baad bhi mujhe baar baar settings check karni parti thi ki kuch gadbad toh nahi. Software ke andar jo labels the wo thode confusing lagte the, jisse mujhe har baar sochna padta tha ki ye option kya karta hai. Support ki taraf se madad lene ki koshish ki toh telephonic support slow reply deta tha, jiski wajah se mere questions ke jawab deri se mile. Sign-up aur invoice process theek tha, par jab mujhe payment related sawal poochne they, toh clear answers nahi mile. Overall, mujhe lagta hai maine software ko chalane mein zyada mehnat ki jo ideally kam honi chahiye thi, especially training aur documentation thoda aur detailed hona chahiye tha taaki mujhe khud struggle na karna pade. Is kadar effort laga ke use karna thoda tiring tha aur agar ye process thoda smooth hota toh shayad main is software se zyada connected feel karti.