Software ka order bilkul expected nahi tha
Maine socha tha ki software download karte hi sab kuch simple steps mein clear ho jayega, par yeh toh pura ulta nikla. Pehle mujhe lagta tha ki steps sequential honge jaise sign-up ke baad turant dashboard dikhega, aur training access milegi, par yahan sign-up ke baad mujhe baar-baar alag screens ke beech jana pada aur confuse ho rahi thi ki next step kya karun. Dialer ko connect karne mein itna time laga ki frustration badh gayi. Database feature ko samajhne mein bhi kaafi time waste hua kyunki instructions itne clear nahi the. Phone pe support lena chaha toh kaphi waiting hua, aur jab mila bhi toh mere sawaal ka sahi jawab nahi de paaye. Mujhe experience bohot hi inefficient laga aur lag raha tha ki software ko properly train kiya hi nahi gaya hai users ke liye. Har step pe manual intervention ki zarurat thi jo ki mujhe totally disappointing laga. Mujhe lagta hai ki agar onboarding ka process thoda structured aur simple hota, toh shayad main yeh software use kar paati.