Software fits well enough day to day, with small hiccups
To sum up my experience with the WFHI software and sales process so far, it’s been mostly positive with a few small glitches. The sign-up and payment went okay, and I found the billing system to be consistent and predictable. Access to the dashboard and dialer was quick once I completed the training sessions. Still, day to day, the software sometimes acts a little slow, especially when I use the calling tools and look up contacts in the database simultaneously. The automatic updates generally improve things but occasionally interrupt working flow for a little while. Support by phone has been helpful whenever I needed it, though not always instant. I appreciate that the onboarding and training followed a sensible order, which made it easier to understand the different software features gradually. Overall, if I were telling a friend, I’d say it’s a workable solution with clear strengths and just a couple of minor issues to be aware of.