Skip to main content

WFHI review

Software fits my odd work hours but it took effort to sync up

4 out of 54 of 5Verified customerSoftware and access

Software fits my odd work hours but it took effort to sync up

I work pretty irregular hours, so getting the software to match my actual schedule was a bit of a journey. Initially, I tried to use the default settings and realized they didn’t line up with when I’m usually online. It took some messing around with their dialer and contact database to make sure calls and workflows happened during my peak productivity times. The automatic updates helped a bit by saving my preferred settings once I nailed them down, but getting there required more effort and patience than I expected. At one point I almost felt like I was spending more time configuring than actually using the software, which was frustrating. Still, once the software was syncing with my hours it worked well, and I keep tweaking it slowly. So yeah, it’s good for my schedule but not without some initial hustle to get that alignment right.

Ankit NayakGoa, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy