Software felt mostly as expected with small downsides
Going into this, I thought the software and access would be seamless based on the demo and initial chats, but the real-world usage gave me a somewhat mixed impression. The sign-up and payment processes were smooth and transparent, which matched what I expected. The dialer and calling features worked reliably on most days, though I did encounter occasional random disconnections which were frustrating. The database system was comprehensive and fit well with how I aimed to organize client details, but some of the data syncing seemed slower than anticipated. One thing I appreciated was the automatic updates which improved features over time without requiring extra work from me. However, the onboarding flow had some confusing labels that slowed my initial learning. Support was reachable and generally helpful but not very proactive in following up. All in all, the whole thing felt like a solid effort that mostly aligned with my expectations, albeit leaving a small reservation due to inconsistent dialer stability and minor onboarding ambiguities.