Software documentation clear nahi thi
Software ka jo access aur onboarding process hai, wo clear nahi tha. Mujhe laga ki explanation mein kaafi kami thi, especially jab software ki basic features ko samjhaya gaya. Jab main sign-up kar rahi thi aur dialer setup kar rahi thi, toh zahir hua ki documentation mein zyada details nahi thi. Automatic updates ke bare mein bhi kuch confusing tha, mujhe samajh nahi aaya ki kab update hoga aur kya impacts honge. Support se contact kiya, lekin overall reply bhi mujhe clear nahi laga, bas basic answers diye gaye. Payment process aur invoicing theek tha, ye toh accept karungi, par agar training materials aur onboarding documentation achhe hote toh main better feel karti. Jab tak clear instructions nahi milti, tab tak software use karna mushkil lagta hai har koi step pe sochna padta tha.