Software did not meet initial expectations
Before signing up, I expected the software to cover all aspects of managing remote workflows seamlessly, and the training to fully prepare me for every challenge I might face. Unfortunately, that was not entirely the case. Although the sign-up and payment process went smoothly, the software itself lagged in some important areas. For instance, I found the dialer and calling tools less intuitive than promised, which slowed down progress. The database feature was reasonably functional, but it didn’t integrate as well as I had hoped into my existing workflow. Importantly, the automatic updates occasionally introduced glitches that disrupted work, rather than improving it. I will note the telephonic support was helpful when I reached them, providing useful guidance on some complex queries. Training sessions delivered some insights but didn’t quite prepare me fully, necessitating additional self-learning. I’m left feeling that the product has potential but doesn’t fully align with what was advertised or what I expected. At this point, I won’t be continuing with it long-term unless improvements are made to fill these gaps.