Software delivered but dialer was a surprise
Before signing up, I had a general idea about the software and expected it to fit my remote workflow seamlessly. Once I started using the system, it did what it promised in terms of managing databases and supporting basic calls smoothly. However, the dialer feature was somewhat different than what I had anticipated. While it works decently, it felt slightly less flexible compared to what was described in the overview materials. Other than that, the automatic updates function well and don't interrupt my work. Accessing the platform was straightforward, and I appreciated that the sign-up process was smooth. Payment and invoicing were transparent without any hidden issues. Although the dialer stood out in a way I didn't expect, the software overall meets the general needs that I had, allowing me to continue my remote tasks easily. Telephonic support was available, but I didn't require much help after onboarding. It's a practical tool, even if one part surprised me a bit.