2 out of 52 of 5Verified purchaseSoftware and access
Software and access: unsatisfactory responsiveness
The software itself was fine, but the people handling access requests and support were not responsive at all. I faced delays in getting permissions to use certain features, and when I reported problems, responses took unacceptably long. I can't say the support was helpful; they were slow and often didn’t follow up. I've seen better services with quicker and more helpful support teams. The software design was intuitive enough, but without timely access and assistance from the team, it felt cumbersome. So, overall, the experience dealing with the team was disappointing, and that’s a major downside for me.