software achha tha, par support thoda inconsistent tha
Software main dekh kar overall achha laga, especially jab daily kaam karta tha toh dialer smooth chal raha tha aur database mein information bhi theek se save hoti thi. Lekin jab maine support team ko call kiya kisi technical issue ke liye, toh wo response thoda slow mila kabhi kabhi. Matlab ek do baar toh mujhe intazaar karna pada tha before kisi ne meri call uthayi, aur phone pe solve hone me bhi time lag gaya. Par jitni baar problem solve hui, usmein quality achhi thi aur log polite the. Mujhe lagta hai ki agar support thodi zyada prompt hoti toh wo overall experience aur behtar ban sakta tha. Sign up aur payment ka process toh smooth tha, par support mein ye chhoti si dikkat ayi jiski wajah se kabhi frustration bhi hua. Ye dono cheezein saamne rakhte hue, main bol sakti hoon ki software kaam karta hai par support service pe thoda dhyan dena chahiye.