Software access was painfully slow once, everything else is vague
I remember a particular instance when I tried to access the WFHI software after a weekend, and the login process took ages to complete. It felt like the system was stuck in a loop. Other than that moment, my experience with the software has been up and down but not consistently poor. Sometimes I’d have to wait during updates or face repeated prompts to re-login which became tedious. The whole database feature felt like it could be more efficient because sometimes records wouldn't sync properly, but I can’t really recall specific details right now. On a better note, the dialer tool was responsive during most calls and didn’t seem to lag much. Overall, this particular slow login stuck out negatively, but the rest of my access experience was a bit of a blur with minor annoyances and occasional smooth use.