Software access was frustrating, probably need help again
I was really hoping to get everything set up smoothly with the software, but honestly, it didn’t work out that well for me. The sign-up process itself was okay, but when I tried to access the features, there were unexpected errors. I found the dialer and database features confusing to navigate without additional help. While the automatic updates promised to keep things running smoothly, they actually made me lose some unsaved data once. Telephonic support was available, but I’m hesitant to rely on it since I might need to call them again every time I use the software which isn’t ideal if you want quick independent access. On the plus side, the invoicing and payments part wasn’t too complex, but because of the technical hurdles, I doubt I’ll be confident next time without assistance. That aspect stood out negatively the most to me.