Software access was easier than before but not flawless
Compared to the other remote workflow tools I have tried, this software certainly offers smoother access and fewer glitches. The onboarding was straightforward and I liked how the database feature organizes information in a clear way. However, I did notice that some labels for features weren't entirely intuitive, which made me spend a little extra time finding certain functions. The calling tools and dialer worked reliably though, which was a big plus. I appreciated the automatic updates that didn't disrupt my work. The payment process was uncomplicated and invoicing was handled neatly. Support was friendly and responsive when I reached out, though I wish the training materials had gone a bit deeper in explaining a few advanced features. Overall, I think this software is a positive step up from what I used before but with room for small improvements in clarity and training content. I expect to keep using it and hope those tweaks come soon.