1 out of 51 of 5Verified customerSoftware and access
Software access was a mess this time
I was expecting the software to be at least as reliable as what I'd used before, but it never happened. The access kept timing out, and often I found myself locked out without explanation. Even during the onboarding flow, things felt clunky and unintuitive compared to my previous tool. It was frustrating because I hoped the automatic updates would improve stability, but they only made things worse. Calling tools and the dialer froze several times, and the database feature seemed slower than before. I tried to reach telephonic support, but their response didn't really solve anything. Overall, I felt stuck and disappointed because I'd had higher hopes based on earlier experiences with similar setups.