Software access waise bhi mushkil tha samajhna
Main soch rahi thi jab main WFHI ka software aur access lekar training kar rahi thi, tab mujhe laga tha ki instructions clear hongi, but unfortunately mujhe sab kuch dubara explain karna pada. Software setup mein clarity ki kami thi, aur onboarding flow ka process thoda confusing tha jo mera confidence kam kar raha tha. Platform ke dashboard pe options diye the, par unka matlab aur use mujhe pata nahi chal raha tha. Jab main telephonic support ko call kar rahi thi, mujhe lagta tha ki mujhe ek hi baat 3 baar repeat karni pad rahi thi kyunki clarity nahi thi communication mein. Yeh frustration ke baad, mujhe lagta hai ki main ne shayad software ko sahi tarike se access nahi kiya hai ya main samajh nahi paayi ki training mein kya hone wala hai. Ab jab main sochti hoon, toh lagta hai ki kuch documents ya step-by-step guidance chahiye thi jis se mujhe pehle hi pata chal jaata ki kya karna hai. Mujhe umeed thi ki simple aur smooth onboarding milega, lekin aisa nahi hua. Mere liye yeh whole experience thoda disappointing tha, kyunki mein sochti thi ki main easily sab chize handle kar paungi, par ab mujhe lag raha hai ki mujhe thoda aur support ki zarurat thi.