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WFHI review

Software access mein bilkul clear nahi tha kab kuch chalega

1 out of 51 of 5Unverified experienceSoftware and access

Software access mein bilkul clear nahi tha kab kuch chalega

Jab maine software use karne ki koshish ki, toh sabse pehla feeling yeh tha ki log response mein bahut slow hain. Support ko call kiya tha kai baar aur messages bheje they, par ya toh delay hota tha reply mein ya phir incomplete guidance milti thi. Yeh mujhe thoda frustrating lag raha tha, kyunki phone support expected tha ki quick ho aur step-by-step help mile. Main soch rahi thi ki sign-up ke baad jo onboarding process hai, usmein zyada hand-holding milegi par wo bhi insufficient laga. Software access mein issues aaye jahan dialer proper kaam nahi kar raha tha, aur support ko batane ke baad bhi wo turant solve nahi hua. Mujhe laga company thoda zyada proactive ho sakti thi, especially jab automatic updates aaye toh unka impact phone support ya calls par tha, jo sahi nahi tha. Overall, software chalane ki koshish main thi, par jab tak support better nahi hota, main comfortable feel nahi kar rahi thi.

Kavya NandaLadakh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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