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WFHI review

Software access itna slow tha, mujhe yeh expect nahi tha

1 out of 51 of 5Unverified experienceSoftware and access

Software access itna slow tha, mujhe yeh expect nahi tha

Maine socha tha ki signing up ke baad software jaldi access milega, par yeh process mujhe thoda frustrating laga. Main subscription liya tha aur expect kar raha tha ki turant software ready hoga, lekin support se baat karte waqt mujhe wait karna pada confirmation ke liye. Support team se baat karna asaan tha magar timely response nahi mila; kayi baar follow-up karna padta tha. Database feature ko integrate karne mein bhi dikkat ayi, kyunki updates ke baad kuch tools sahi se kaam nahi kar rahe the. Training sessions ache the lekin agar software access delay ho raha hai toh uska benefit kam ho jata hai. Dialer function thoda delayed response karta tha, jiski wajah se workflow slow hota tha. Invoice process thoda complicated laga aur payment confirmation bhi late mila, jo overall experience ko impact karta hai. Main samajh sakta hoon ki koshish hoti hai support dene ki, par mere liye yeh jitni fast honi chahiye thi utni nahi thi. Mujhe yeh thoda surprising laga ki software ki taraf se jyada promptness nahi thi considering ki payment toh main kar raha tha active subscription ke liye. Mujhe lagta hai ki agar onboarding flow aur support response fast hota toh merI overall experience better hoti. Lekin yeh sab cheezein mujhe yeh sochne pe majboor karti hain ki kya yeh product mere liye sahi hai agar main fast progress chah raha hoon.

Jayant KakkarDelhi, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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