Software access experience poor
My experience with the software access was mostly frustrating since I had to figure out a significant portion on my own. While there were some useful features like the automatic updates that worked fine and kept the system relatively current, much of the workflow and database setup felt complicated. The onboarding did provide some direction, but it wasn't enough to avoid the confusion I encountered initially, which slowed me down more than I wanted. On the plus side, I could eventually manage to operate the calling tools after a lot of trial and error, which showed some potential in the software design. However, the lack of straightforward guidance made my early days difficult, and I found myself searching the FAQ or the support contacts repeatedly. It's not all bad, but overall, there's definitely room for improvement in making the product more intuitive and user-friendly from the start. At this stage, I’m cautious about fully recommending it based on my experience.