Software access bilkul bhi easy nahi tha
Mujhe WFHI ka software access karne mein bahut problem hui, kyunki starting se hi clear instructions nahi di gayi thi. Mujhe apne aap se hi samajhna pada ki software ka interface kaise kaam karta hai, aur login process mein bar bar error aata raha. Onboarding ke dauran bhi koi proper help nahi mili, jisse frustration badh gaya. Database aur dialer tools ko setup karne mein bhi kaafi time laga, aur automatic updates se system baar baar hang karta raha. Invoicing aur payment ke process mein bhi confusion thi, kyunki mujhe samajhna tha ki kaise invoice generate karungaa. Support team se contact karne ki koshish ki, lekin telephonic support itni responsive nahi thi. Isliye overall mujhe lagta hai ki agar software access karna itna mushkil ho, toh user ko upfront aur clear guidelines milni chahiye thi.