sochti thi support help karega, par thoda disappoint hui
Maine support ko call kiya jab mujhe dialer setup mein dikkat aayi aur initially lag raha tha ki shayad wo mera issue quickly solve kar denge. Par unfortunately, jo communication me jo clarity chahiye thi wo nahi mili. Ek specific moment tha jab support agent ne meri problem samjhne mein delay kiya aur mujhe baar baar repeat karna pada. Mujhe laga tha ki main shayad jaldi help le paungi par wo expectation poori nahi hui. Overall, mujhe end tak confident feel nahi hua ki mai iss software ko effectively chalane mein akeli ho sakti hoon. Phone par support acha nahi tha jaise main chah rahi thi. Mene training sessions bhi try kiye the par usmein bhi clarity nahi milee ki exact steps kya honge ya agar koi advanced feature hai toh uske baare mein kaise seekhungi. So, given this experience, mai firse try karungi ya nahi, main kahungi ki shayad nahi. Kyunki mujhe lagta hai bina proper support ke software chalana bahut mushkil hoga, aur ye mera overall experience kaafi challenging bana diya.